PRIVACY POLICY

Effective Date: DEC 22, 2025 Website: www.shopzync.com Company: WHATECH MOBILE CO., LIMITED Huanbin Lin Room 505, 5th Floor, Beverley Commercial Centre 87-105 Chatham Road South Tsim Sha Tsui, Hong Kong Contact: [email protected]

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website www.shopzync.com. We are committed to complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable national laws. By using our website, you agree to the terms of this Privacy Policy.

2. Data Controller

The data controller is:

WHATECH MOBILE CO., LIMITED Huanbin Lin Room 505, 5th Floor, Beverley Commercial Centre 87-105 Chatham Road South Tsim Sha Tsui, Hong Kong

You can contact us at [email protected] for any questions regarding the processing of your data.

3. Personal Data We Collect

We may collect and process the following personal data:

Identification data: name, surname
Contact data: shipping address, phone number, email address
Purchase information: ordered products, delivery details, payment method
Technical data: IP address, browser type, operating system, device information
Cookies and usage data: as described in our Cookie Policy

4. Purpose and Legal Basis of Processing

Your personal data is collected and processed for the following purposes:

To process and fulfill your orders (Art. 6(1)(b) GDPR)
To provide customer service and support (Art. 6(1)(b) GDPR)
To comply with legal obligations (Art. 6(1)(c) GDPR)
To improve our website and services (Art. 6(1)(f) GDPR – legitimate interest)
To send you updates or marketing communications, only if you’ve given consent (Art. 6(1)(a) GDPR)

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal or tax obligations. Order-related data is typically retained for 7 years in accordance with applicable commercial and tax regulations under GDPR (Art. 6(1)(c)).

6. Data Sharing

We may share your personal data with:

Couriers and logistics providers to deliver your orders
Payment and invoicing services
IT and hosting providers
Public authorities, when required by law

We do not sell or rent your personal data to third parties.

7. International Transfers

Our company is headquartered in Hong Kong. Your personal data may be transferred to and processed in Hong Kong, which is outside the European Economic Area (EEA). Such transfers are carried out in compliance with the GDPR through appropriate safeguards, including Standard Contractual Clauses (SCCs) as approved by the European Commission (Art. 46(2)(c) GDPR). By using our website, you acknowledge that your data may be processed outside the EEA under these protections.

8. Your Rights

You have the following rights under the GDPR:

Right to access your data
Right to rectify inaccurate or incomplete data
Right to erasure (“right to be forgotten”)
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at [email protected]

9. Security Measures

We adopt appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. The latest version will always be available on our website.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

WHATECH MOBILE CO., LIMITED Huanbin Lin Room 505, 5th Floor, Beverley Commercial Centre 87-105 Chatham Road South Tsim Sha Tsui, Hong Kong Email: [email protected]